Backup software is created to copy vital data in the event of a mishap, failure, user error, or hard drive failure. Software systems that control the procedure of backing up and restoring files, databases, hard drives, folders, and even entire network servers are also termed disaster recovery apps.
Backup software is chiefly utilized to keep a backup of important data residing on server and computer hard drives. It can be employed for individual computers as well as an organization’s computers, networking devices, and servers. Backup software for individual users backs up selected operating system files and other vital data on the same computer/hard drive.
Backup software can compress data to reduce the volume of backup space required, and offers versioning control for maintaining different versions of the same file.
Leading backup software systems include TotalRecoveryPro, Acronis True Image, Symantec Backup Exec, and Norton Ghost. Online backup and recovery systems are available which save your data in the cloud. Cloud backup systems include IDrive, Mozy, and Carbonite.
To select a suitable SaaS vendor you need to consider vital criteria such as privacy and security, support and service, and transparency.
Find out if the vendor can be trusted with data security and privacy. Do they have procedures in place to protect your confidential information and data? Find about the security procedures they use. This is an important aspect of a SaaS application that cannot be over-emphasized.
It is crucial that the provider provides dependable support to resolve any problems quickly. Ask your potential vendors the following questions: Do they provide consulting and training services to help your staff members to use the software competently? Do they have an online support center that has helpful articles and training resources? What channels of support do they provide? Do they monitor issues till they are resolved? Is customer satisfaction measured?
Does the SaaS vendor conduct their business in a transparent and open manner? You can find out by asking them for references you can contact. Talk to existing users of the system to know about the quality of service provided. Does the provider make public the algorithms they use in the software? Ask these questions to find a SaaS vendor whom you can trust with your confidential customer and business data.